{"id":4756,"date":"2026-01-15T03:07:45","date_gmt":"2026-01-15T03:07:45","guid":{"rendered":"https:\/\/www.mayburytherapy.co.uk\/?page_id=4756"},"modified":"2026-01-15T03:07:47","modified_gmt":"2026-01-15T03:07:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.mayburytherapy.co.uk\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><em>Last updated: 14 January 2026<\/em><\/h4>\n\n\n\n<p>This Privacy Policy explains how I collect, use, store, and protect personal information across my counselling clinic, website, and mobile app. I am committed to safeguarding your privacy and ensuring that your personal information is handled with care, transparency, and respect.<\/p>\n\n\n\n<p>If you have any questions, you can contact me at: Maybury Therapy.  curt@mayburytherapy,co.uk. Tel: 07746 887 117. 44 Coach Road, TS12 2RP<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Who I Am<\/strong><\/h2>\n\n\n\n<p>I operate a counselling clinic providing therapeutic services to clients. I also run a website for general information and enquiries, and a separate mobile app designed to help individuals track their health and fitness progress related to pain recovery.<\/p>\n\n\n\n<p>These systems are <strong>fully segregated<\/strong>. The app does <strong>not<\/strong> share data with the clinic, and I do <strong>not<\/strong> access app data unless a user chooses to show it to me directly.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>2. Information Collected Through the Clinic<\/strong><\/h1>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What I Collect<\/strong><\/h3>\n\n\n\n<p>When you become a client, I may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name and contact details<\/li>\n\n\n\n<li>Relevant personal history and information you choose to share during sessions<\/li>\n\n\n\n<li>Clinical notes<\/li>\n\n\n\n<li>Appointment history<\/li>\n\n\n\n<li>Emergency contact information<\/li>\n\n\n\n<li>Payment information (if applicable)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How This Information Is Used<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To provide counselling services<\/li>\n\n\n\n<li>To maintain accurate clinical records<\/li>\n\n\n\n<li>To manage appointments and communication<\/li>\n\n\n\n<li>To meet legal, ethical, and professional obligations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How Information Is Stored<\/strong><\/h3>\n\n\n\n<p>I use <strong>Carepatron<\/strong> to securely manage client records, appointments, and clinical notes. Carepatron is a professional, encrypted platform designed for healthcare data management.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sharing of Information<\/strong><\/h3>\n\n\n\n<p>Your information is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Never sold<\/strong><\/li>\n\n\n\n<li><strong>Never shared with third parties<\/strong> unless:\n<ul class=\"wp-block-list\">\n<li>You give <strong>explicit written permission<\/strong>, or<\/li>\n\n\n\n<li>I am legally required to share information (e.g., serious risk of harm, court order)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>3. Information Collected Through the Website<\/strong><\/h1>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What I Collect<\/strong><\/h3>\n\n\n\n<p>When you contact me through the website, I may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Any information you include in your message<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How This Information Is Used<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To respond to your enquiry<\/li>\n\n\n\n<li>To provide information about services<\/li>\n\n\n\n<li>To arrange appointments if requested<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cookies and Analytics<\/strong><\/h3>\n\n\n\n<p>If your website uses cookies or analytics tools (e.g., Google Analytics), include a short statement here. If not, simply state:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>My website does not use tracking cookies or analytics tools beyond what is necessary for basic site functionality.<\/p>\n<\/blockquote>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>4. Information Collected Through the App<\/strong><\/h1>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Purpose of the App<\/strong><\/h3>\n\n\n\n<p>The app is designed to help users track:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Health metrics<\/li>\n\n\n\n<li>Fitness data<\/li>\n\n\n\n<li>Pain\u2011related progress<\/li>\n\n\n\n<li>Recovery patterns<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What the App Collects<\/strong><\/h3>\n\n\n\n<p>Depending on user settings, the app may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Activity data (e.g., steps, workouts)<\/li>\n\n\n\n<li>Pain scores or symptom logs<\/li>\n\n\n\n<li>Sleep or recovery metrics<\/li>\n\n\n\n<li>Other health\u2011related information the user chooses to enter<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How App Data Is Used<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To provide users with insights, charts, and progress tracking<\/li>\n\n\n\n<li>To support self\u2011management of pain and recovery<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Segregation From Clinical Services<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>App data is <strong>not connected<\/strong> to the counselling clinic<\/li>\n\n\n\n<li>I do <strong>not<\/strong> access app data<\/li>\n\n\n\n<li>I only see app information if a user <strong>chooses to show it to me voluntarily<\/strong><\/li>\n\n\n\n<li>App data is <strong>not<\/strong> used for clinical decision\u2011making unless explicitly shared by the user<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Storage and Security<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>App data is stored securely within the app\u2019s system<\/li>\n\n\n\n<li>No app data is transferred to Carepatron or clinic records<\/li>\n\n\n\n<li>Users may delete their data at any time (if your app supports this, keep this line)<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>5. Legal Basis for Processing (UK GDPR)<\/strong><\/h1>\n\n\n\n<p>I process personal data under the following lawful bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consent<\/strong> \u2013 when you contact me or choose to share information<\/li>\n\n\n\n<li><strong>Contract<\/strong> \u2013 when you engage in counselling services<\/li>\n\n\n\n<li><strong>Legal obligation<\/strong> \u2013 for record\u2011keeping and safeguarding requirements<\/li>\n\n\n\n<li><strong>Legitimate interests<\/strong> \u2013 for running and improving my services<\/li>\n<\/ul>\n\n\n\n<p>Health information is classified as <strong>special category data<\/strong>, and is processed under:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Provision of health or social care<\/strong><\/li>\n\n\n\n<li><strong>Explicit consent<\/strong><\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>6. Your Rights<\/strong><\/h1>\n\n\n\n<p>Under UK GDPR, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Request corrections<\/li>\n\n\n\n<li>Request deletion (where applicable)<\/li>\n\n\n\n<li>Restrict or object to processing<\/li>\n\n\n\n<li>Withdraw consent at any time<\/li>\n\n\n\n<li>Request transfer of your data (data portability)<\/li>\n<\/ul>\n\n\n\n<p>To exercise any of these rights, contact me using the details above.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>7. Data Retention<\/strong><\/h1>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Clinic Records<\/strong><\/h3>\n\n\n\n<p>Clinical records are kept for the minimum period required by law and professional guidelines (typically <strong>7 years<\/strong> for adults, or <strong>until age 25<\/strong> for minors, depending on jurisdiction).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Website Enquiries<\/strong><\/h3>\n\n\n\n<p>Messages sent through the website are retained only as long as needed to respond to your enquiry.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>App Data<\/strong><\/h3>\n\n\n\n<p>App data is retained only on the user\u2019s device or within the app\u2019s system. Users may delete their data at any time.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>8. Security Measures<\/strong><\/h1>\n\n\n\n<p>I take data protection seriously and use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encrypted systems<\/li>\n\n\n\n<li>Secure clinical software (Carepatron)<\/li>\n\n\n\n<li>Password\u2011protected devices<\/li>\n\n\n\n<li>Access controls<\/li>\n\n\n\n<li>Regular security reviews<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>9. Changes to This Policy<\/strong><\/h1>\n\n\n\n<p>This policy may be updated occasionally. The latest version will always be available on my website or within the app.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 14 January 2026 This Privacy Policy explains how I collect, use, store, and protect personal information across my counselling clinic, website, and mobile app. I am committed to safeguarding your privacy and ensuring that your personal information is<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4756","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mayburytherapy.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/4756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mayburytherapy.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mayburytherapy.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mayburytherapy.co.uk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mayburytherapy.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=4756"}],"version-history":[{"count":0,"href":"https:\/\/www.mayburytherapy.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/4756\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mayburytherapy.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=4756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}